Job Description

Patient Care Manager

Serenity Healthcare is seeking a Patient Care Manager with sales background for our Phoenix-Chandler, AZ office. You will oversee a team of sales-minded patient care advocates. In this role, you will play a vital part of our team within our clinic by becoming the expert on Psychiatric Interventions, i.e. TMS and Ketamine. This position is part of our management growth plan, with a fast growth opportunity into leadership positions (Operations Management, Regional Management, etc.). Come join our team and make a difference in our patients’ lives!

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Responsibilities

• After the provider selects a treatment plan for a patient, it’s your job to get the patient educated, hopeful, and started.
• Ownership of patient outcomes including follow up on insurance, patient scheduling needs, and overcoming patient concerns.
• Lead and hold team accountable to company metrics.
• Willingness to cross train and be the fallback for other roles in the clinic as needed.
• Responsibility to be in clinic during providers work hours.

Benefits of working with Serenity

• Opportunity for growth and advancement (80% promotion rate after 12 months)
• Insurance Benefits (Medical, Dental, Vision)  Serenity covers 90% of your insurance premium.
• Generous PTO + 10 paid Holidays
• Pay $55,000 annually
• Life Insurance, 401k, employee referral program and so much more

Qualifications

• High School Diploma/ GED.
• At least 3-4+ years of sales experience or marketing.
• Past leadership/supervisor experience

Who We Are

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

*This position is contingent on successfully completing a criminal background check upon hire.

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